Responsible Gaming
at rajabje
rajabje is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Our Responsible Gaming programme gives you the tools, information, and support you need to stay in control of your gambling — at every step.
Playing at rajabje Should Always Be Fun
At rajabje, we believe that gambling should be a form of entertainment — not a source of stress, financial hardship, or personal harm. Our Responsible Gaming programme is built on the conviction that player wellbeing always comes before platform revenue. Every feature we offer, from cricket betting markets and live casino tables to slots and Joker Poker, is designed to be enjoyed within safe, comfortable boundaries that you define.
We understand that for most of our players across Bangladesh — in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond — online gaming is a recreational activity they enjoy responsibly. However, we also recognise that for a small number of individuals, gambling can develop into a problem that affects their finances, relationships, and mental health. rajabje takes this possibility seriously, and we have invested in a comprehensive suite of tools and resources to support any player who may need help.
This page outlines everything you need to know about responsible gaming at rajabje: the tools available to help you stay in control, the warning signs of problem gambling, and the steps to take if you or someone you know needs support. All of our responsible gaming features are accessible directly from your rajabje account settings, and our support team is available 24/7 to assist you.
Our Promise: rajabje will never encourage a player to increase their deposits or extend their play session if they have indicated they wish to use responsible gaming tools. Player safety requests are acted upon immediately, with no waiting period or second-guessing.
Safe Gaming Environment
Every rajabje game uses certified Random Number Generators (RNGs) audited for fairness. Outcomes are never manipulated, and all players compete on an equal footing.
Community Responsibility
rajabje supports responsible gaming education across Bangladesh. We encourage open conversations about healthy gambling habits within communities and families.
Transparent Odds
All betting odds and house edges are displayed clearly on the Platform. We believe informed players make healthier gambling decisions — so we never hide the numbers.
18+ Only — No Exceptions
Gambling is strictly prohibited for anyone under the age of 18. rajabje enforces a mandatory minimum age of 18 years for all account registrations. This is not merely a policy preference — it is a firm and non-negotiable requirement that applies to every player on the Platform, regardless of location within Bangladesh or the type of game being accessed.
To enforce this rule, rajabje requires all new players to confirm their date of birth during registration and may request identity verification documents — including a Bangladesh National Identity Card (NID) — before a player is permitted to make their first deposit or withdrawal. Accounts where the player is found to be under 18 are permanently suspended, all deposits are returned, and any associated winnings are forfeited.
Age Verification: rajabje reserves the right to suspend any account pending age verification at any point during the account's lifetime — including accounts that have previously been verified. Players are required to cooperate fully with verification requests. Failure to provide satisfactory age verification documentation within the specified timeframe will result in permanent account closure.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise — especially from the inside. rajabje encourages all players to check in with themselves regularly and to be honest about the role that gambling plays in their life. The following warning signs may indicate that gambling is becoming harmful. If you recognise several of these signs in yourself or in someone you care about, please reach out for help using the resources listed on this page.
- Spending more money on gambling than you can comfortably afford to lose
- Chasing losses — continuing to bet in an attempt to recover money already lost
- Feeling anxious, irritable, or restless when not gambling or when trying to cut down
- Gambling to escape stress, depression, loneliness, or other negative emotions
- Lying to family members or friends about how much time or money you spend gambling
- Neglecting work, study, family, or personal responsibilities because of gambling
- Borrowing money from others, or using bKash or Nagad funds set aside for bills to gamble
- Feeling unable to stop or control how long you gamble, even when you intend to
- Thinking about gambling constantly, planning your next session, or replaying past bets mentally
- Losing interest in hobbies, social activities, or relationships that you previously enjoyed
- Experiencing financial difficulties, unpaid debts, or overdue bills as a result of gambling
- Needing to gamble with increasingly large stakes to feel the same level of excitement
Self-Assessment: If you are unsure whether your gambling habits are healthy, we encourage you to take a frank self-assessment. Ask yourself: "Am I gambling with money I cannot afford to lose?" and "Is gambling negatively affecting any area of my life?" If the honest answer to either question is yes, please use the tools below or contact our support team immediately.
Responsible Gaming Tools at Your Fingertips
rajabje provides a comprehensive set of responsible gaming tools that every registered player can activate directly from their account settings — at any time, without requiring approval from the support team. These tools are designed to put you in control of your gambling behaviour, so that playing at rajabje always stays within boundaries that feel comfortable and sustainable for you.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits can be decreased immediately; increases take 24 hours to take effect, giving you a cooling period to reconsider.
Loss Limits
Restrict the maximum net loss you can incur over a daily, weekly, or monthly period. When your loss limit is hit, the system will automatically prevent further play until the limit period expires. Loss limits help prevent chasing losses in the heat of the moment.
Session Time Limits
Set a maximum duration for each individual gaming session. Once your time limit is reached, you will receive a clear on-screen notification and your session will end automatically. This tool is especially useful for players who find it easy to lose track of time while playing.
Wager Limits
Cap the maximum stake you can place on a single bet or spin. Wager limits are available across all rajabje game types including cricket betting, slots, and live casino. This tool prevents impulsive high-stake bets that can lead to rapid losses.
Cool-Off Period
Take a short break from gambling by activating a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, your account remains open but all deposits and gameplay are suspended. Your account balance is preserved and accessible when the cool-off ends.
Reality Checks
Enable periodic on-screen reminders that display how long you have been playing, your net win/loss for the session, and the current time (BST). Reality checks are delivered every 15, 30, or 60 minutes based on your preference and serve as a prompt to reassess your session.
How to Activate Tools: All responsible gaming tools are available under Account Settings > Responsible Gaming after completing the rajabje login. Changes to limits that restrict your activity (e.g., reducing a deposit limit, activating a cool-off) take effect immediately. Any change that relaxes a restriction is subject to a mandatory 24-hour review delay.
Self-Exclusion — A Longer Break When You Need It
Self-exclusion is the most powerful responsible gaming tool available at rajabje. If you feel that your gambling has become problematic and that short-term limits or cool-off periods are not sufficient, self-exclusion allows you to permanently close your access to the rajabje Platform for a defined minimum period — or permanently.
During a self-exclusion period, your rajabje account is fully deactivated. You will not be able to log in, place bets, access games, or make deposits. rajabje will also remove you from all marketing communications for the duration of the exclusion. Any outstanding balance in your account at the time of self-exclusion will be returned to you via your registered bKash or Nagad account.
Self-Exclusion Period Options
rajabje offers the following self-exclusion durations:
- 6 months — minimum self-exclusion period
- 12 months — one year away from the Platform
- 3 years — extended long-term exclusion
- 5 years — significant long-term commitment
- Permanent — indefinite exclusion with no reinstatement option
Important: Self-exclusion cannot be reversed or shortened once activated. If you choose a 12-month self-exclusion, you will not be able to access rajabje for the full 12 months, regardless of any subsequent requests. This is intentional — it ensures that a moment of impulse cannot undo a considered decision made for your own wellbeing.
How to Self-Exclude
Self-exclusion can be requested through your account settings or by contacting our support team directly via live chat. The process takes effect within one hour of your request being confirmed.
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Log into your rajabje account Navigate to Account Settings and select the Responsible Gaming section from the menu.
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Select Self-Exclusion Choose your preferred exclusion period from the available options (6 months to permanent).
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Confirm your decision Read the confirmation screen carefully, then confirm your choice. A confirmation email will be sent to your registered address.
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Account deactivated Your account is deactivated within one hour. Your remaining balance is returned via bKash or Nagad within 3 business days.
Getting Help for Problem Gambling
If you or someone you know is struggling with problem gambling, you are not alone — and help is available. rajabje encourages any player who feels that gambling is negatively impacting their life to seek professional support without delay. Reaching out is a sign of strength, not weakness, and taking action early leads to significantly better outcomes.
In addition to contacting rajabje's own 24/7 support team, players in Bangladesh are encouraged to speak with a trusted family member, friend, doctor, or mental health professional. Gambling problems are recognised as a behavioural health issue, and effective support and treatment options are available.
Talking to Someone You Trust
The first step toward getting help is often the hardest: acknowledging that gambling has become a problem and opening up to someone you trust. This could be a close family member in Dhaka or your home city, a lifelong friend, or a religious or community leader. Sharing your concerns with a trusted person can reduce the sense of isolation that often accompanies problem gambling and can open the door to practical support.
Seeking Professional Help
If you feel that self-help measures are insufficient, we strongly encourage you to consult a qualified mental health professional or counsellor who specialises in behavioural addictions. Cognitive Behavioural Therapy (CBT) and other evidence-based treatments have been shown to be highly effective in helping people regain control of gambling behaviour. Your local health centre or hospital in Bangladesh can refer you to an appropriate mental health specialist.
Financial Counselling: If gambling has led to financial difficulties, speaking with a financial counsellor can help you develop a structured plan to manage debts and rebuild your finances. Many banks in Bangladesh including BRAC Bank, Dutch-Bangla Bank, and City Bank offer basic financial counselling services to their customers.
Talk to rajabje Support
Our responsible gaming support team is available 24/7 via live chat on rajabje.net. Conversations are confidential. We can activate account limits, initiate self-exclusion, and provide guidance on next steps — all within the same chat session.
Self-Help Resources
Keeping a gambling diary — noting when you play, how much you spend, and how you feel before and after — can provide valuable insight into your gambling patterns and serve as a practical tool when speaking to a professional.
Support for Families
Problem gambling affects not just the individual player but their entire family. If a family member's gambling is causing distress in your household, please reach out to rajabje's support team or a local counsellor. Support for affected families is just as important as support for the player.
Protecting Minors from Gambling
Preventing underage gambling is one of rajabje's highest priorities. We operate strict age verification controls at the point of registration and at the point of first deposit. However, we also recognise that technology alone is not sufficient — parents and guardians play a critical role in ensuring that minors do not access online gambling platforms.
Guidance for Parents and Guardians
If children or teenagers have access to your device or mobile phone, rajabje strongly recommends the following precautions to prevent accidental or deliberate access to gambling platforms:
- Always log out of your rajabje account after each session, especially on shared or family devices
- Never save your rajabje login credentials in your device's browser or password manager on a shared device
- Enable parental controls on your home router, smartphone, or tablet to restrict access to gambling-related websites
- Keep your bKash, Nagad, and bank account details private and do not share PINs or passwords with children
- Have open, age-appropriate conversations with your children about gambling, its risks, and why it is only for adults
- Report any suspected underage usage to rajabje's support team immediately at [email protected]
Reporting Underage Access: If you believe a minor has accessed or registered an account on rajabje.net, please contact us immediately. We will investigate and act swiftly — closing the account, returning any deposits, and deleting all associated personal data collected from the minor.
Parental Control Software
In addition to the steps above, parents and guardians may wish to install parental control or web filtering software on family devices. These tools can block access to gambling and betting websites at the device or network level, providing an additional layer of protection.
Many Android and iOS devices also include built-in screen time and app restriction features that can be used to limit access to browsers or specific apps. We encourage all parents of young children and teenagers to explore these options in their device settings.
Educating Young People
Research consistently shows that young people who receive clear, factual information about gambling risks at an early age are significantly less likely to develop problematic gambling behaviour as adults. rajabje supports responsible gambling education initiatives and encourages parents across Bangladesh to engage in honest conversations with their children about the realities of gambling — including the fact that the house always maintains a mathematical edge, and that gambling is never a reliable source of income.
Responsible Gaming Support Contacts
If you need help with any responsible gaming matter — activating tools, requesting self-exclusion, or simply talking to someone about your gambling habits — rajabje's support team is here for you around the clock. All responsible gaming conversations are treated with complete confidentiality.
Live Chat
Our fastest support channel. Available 24 hours a day, 7 days a week (BST). Connect via rajabje.net.
Available 24/7 (BST)Email Support
For detailed responsible gaming requests, data deletion, or self-exclusion enquiries. We respond within 24 hours.
[email protected]Reach our support team via WhatsApp during extended daytime hours for responsible gaming queries.
+880 1700 000000 (8 AM – 10 PM BST)Account Settings
Access all responsible gaming tools directly from your account. Navigate to Account Settings > Responsible Gaming after login.
Available in your rajabje accountPlay Safely at rajabje Today
Explore cricket betting, slots, live casino, and more — all within the responsible gaming framework that keeps your experience safe, fair, and enjoyable. Our tools are always available to help you stay in control.